BUSINESS CASE: GLOBAL CLOTHING STORES USING IPSEC-VPN

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BUSINESS CASE: GLOBAL CLOTHING STORES USING IPSEC-VPN 2017-04-28T09:58:54+00:00

Project Description

OUR CUSTOMER WAS A CONNECTIVITY PROVIDER FOR ONE OF THE LEADING EUROPEAN COMPANIES IN THE CLOTHING STORES INDUSTRY. A SET OF  MPLS CONNECTED SITES NEEDED A BACKUP INTERNET ACCESS AROUND THE WORLD.

Density of sites was higher around Central and South America, as well as Europe. “We were asked to provide cost effective yet business-grade DSL solutions in all sites/shops”, said Marc Muñoz, Brodynt’s Global Access Strategy manager.

“In this case, a business-grade solution meant that all IP addresses had to be public and fixed, and professional on-site installation was required for the circuit’s equipment. Ad-hoc provisioning required that some specific processes had to be implemented in order to coordinate the on-site installations. Besides, employees at the local site had no technical knowledge, which increased our perception that deploying a large team of dedicated local engineers was an essential requirement if we wanted this challenging project to be successful.”

Brodynt was asked to install Cisco IPsec VPN equipment by sending certified CCNA network engineers to each site. Remote hands were needed to finish some internal LAN network tasks, connect circuits to a switch or deal with a firewall, as well as give technical assistance on switch migrations. Management of Smartnet for all Cisco equipments with 24x7x4 onsite support was also needed.
The Brodynt team defined a specific configuration file for each site once the technical IP range details were received from the ISP. This configuration file was handed in advance to the assigned local engineer to perform the staging (loading IOS, configuration file, equipment, testing and burn-in). Direct telephone contact was established with Brodynt’s Field Engineers, who could leave the site only when the customer’s engineers had approved the installation.

RESULTS:

Brodynt solved the issue of having technical staff present at each location. As requested, technical tasks were always performed by field engineers, never by the end customer.

The customer was also able to have full control & management of the Cisco IPsec VPN equipment. Using always local partners, the Brodynt team was able to select and deploy engineers where required, being quality and proximity our main selection criteria.

Once again, Brodynt managed to provide a no-hassle solution to the customer, and our Field Services, covering 160 countries, were essential for achieving a great success.

Project Details

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