FIELD SERVICES

Home/SERVICES/FIELD SERVICES
FIELD SERVICES 2017-04-28T09:58:05+00:00

Our network field services are monitored by our experienced team of engineers and outdoor local technical experts that are prepared to react to any requirement in a matter of hours. We are always ready for the challenge.

Top-notch technicians may now be sent anywhere in the world to work onsite and perform, from easy tasks like connecting cables, to more complex deployments. This flexible service is ideal for LAN migrations or for support issues that you can’t solve on your own.

Rather than wasting your valuable time and resources, focus on your core business and leave Brodynt in charge of your networking needs. Our remote hands engineer service will deal with any kind of technical issues, from cabling to equipment connection compatibility, remote testing, and troubleshooting. You may have direct contact with our field engineers to remotely guide them through the necessary steps. Use this service as if you had your own “global virtual team”, ready and available in short notice, according to your schedule or urgency.

The following list includes some situations where this service may be useful for you:
  • Do you need an onsite technician to perform a site survey and share its results?
  • Are you in need of an urgent work onsite involving the install of a missing cable or replacement a faulty one?
  • Do you require a technician to be dispatched at your convenience to act as your own remote eyes and hands onsite?
  • Do you need a qualified technician to perform some highly skilled tests onsite and provide technical feedback?

We work with thousands of local Field Engineers and our coverage reaches most countries around the world. The closest engineers to each location who are eligible for their qualifications, from generic technical skills to advanced CCNA/CCNP and other premium certifications, would then be selected to implement the task and sent in a matter of hours. We have the right solution for every scenario to get you fully coveredField services are regularly available during weekday business hours but we can also accomodate to other time requirements when needed. Please contact us and tell us about your specific needs if you may require a remote hands service urgently out of business hours or during weekends.

BENEFITS

  • Reduce the complexity of network operations by introducing a single point of contact for multi-vendor and multi-national operations, with extensive global coverage in asimple One-Stop-Shop solution model to ease the hassle for customers when they
    need to manage multiple vendors.
  • White Label services allow the whole portfolio of services to be branded by companies.
  • 800+ partners and thousands of Field Engineers worldwide.
  • Service coverage: Available in more than 180 countries.
  • Full Customer Support.