AVAILABLE SERVICES IN ALBANIA

BroadbandDedicatedCloudProcurementOnsite InstallationManaged MaintenanceIPSEC VPNWIFI HotspotsField Services

Internet broadband services were initiated in Albania only in 2005, and growth has been slow since then. Internet cafés are popular in Tirana and have started to spread outside the capital. Eutelsat satellite broadband is being used to provide free public Internet access in rural Albanian post offices, schools, and local government offices. Nevertheless, the information and communication technology sector has dramatically grown over the past few years. There are four mobile network operators and many Internet service providers. The fixed incumbent, Albtelecom, and other operators provide fixed telephony. At present, two mobile operators provide mobile broadband using third-generation (3G) technology. The Albanian Government and regulators have also paved the way for fourth-generation (4G or IMT-Advanced) mobile communications.

DETAILS

The low fixed-line penetration has stymied the development of the broadband market yet resulted in the very rapid adoption of mobile phones as the preferred means of telecom services. By the end of 2011, mobile penetration had reached 185 per cent, one of the highest rates in the region. The proportion of Internet users has later increased rapidly to more than 62% of the population, and international Internet connectivity has improved significantly, but fixed telephony — even though it has grown slightly — remains at a dismal 12 per cent.

KNOW OUR SERVICES

Please note that some of these services may not be available in this country. Check the row of icons on the left to know which services are currently available (green) or not.

BROADBAND

Being able to reliably communicate to anyone, anywhere, is becoming increasingly important to our personal and business lives. Our global broadband solutions are great for smaller offices, remote workers or as low cost backup solutions.

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DEDICATED

Our global Dedicated Internet Access (DIA) solutions are great for medium and large offices. DIA is a premium connectivity offering a high quality of service in more than 180 countries around the globe.

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CLOUD

Get perfect Cloud Internet Access with different levels of redundancy and never lose connectivity with your important data and services such as Office 365 or Google Apps. Speed up and secure your connection to the Cloud.

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PROCUREMENT

Being one point of contact for our clients, Brodynt provides consistent, high-quality ICT services regardless of the solution, place or time of service deployment.

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ONSITE INSTALLATION

Get global Onsite Installation of Cisco and other networking hardware brands. The customer does not need to have any technical skills. Our locally based certified engineers will perform the onsite installation.

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MANAGED MAINTENANCE

Forget about the hassle of dealing with multiple suppliers around the world. Our unique Global Managed Maintenance service will give you peace of mind by having a unique point of contact for managing all your networking maintenance.

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IPSEC VPN

Our IPSec VPN solutions are secure, reliable and optimized to easily deploy Hybrid MPLS WAN networks. We offer a flexible configuration as our VPN solutions can be fully adapted to our customer’s specific needs. Secured Internet Access provides cost effective VPN solutions over the public infrastructure as an Off-net/Backup solution to Private Network/MPLS services.

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WIFI HOT SPOTS

We deploy and manage public WiFi Hotspots with maximum flexibility, helping customers unify the management of their global WiFi network. Keep your corporate network safe and independent from your public WiFi network.

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FIELD SERVICE

Our network field services are monitored by our experienced team of engineers and outdoor local technical experts that are prepared for any requirement. We are always ready for the challenge.

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TELECOMS MARKET

Albania’s telecom market has potential for further development. Although the penetration rates in the fixed-line and broadband sectors remains low by European standards, there are opportunities for further investment in networks upgrades. Use of mobile phones is widespread in the country, partly to compensate a deficient fixed-line infrastructure. The telecoms sector has greatly benefited from closer ties to the European Union in recent years due to more strict regulations and injection of EU funds to modernize infrastructure. The Electronic and Postal Communications Authority (AKEP) is the regulatory body in the field of electronic communications and postal service, which supervises the regulatory framework defined by the law on electronic communications.

BUSINESS ENVIRONMENT

Albania, a formerly closed, centrally-planned state, is a developing country with a modern open-market economy. The recent global financial crisis has put pressure on the Albanian economy, resulting in a significant economic slowdown. While the government is focused on establishing a favorable business climate through the simplification of licensing requirements and tax codes, it entered into a new arrangement with the IMF for additional financial and technical support. Complex tax codes and licensing requirements, a weak judicial system, endemic corruption, poor enforcement of contracts and property issues, and antiquated infrastructure contribute to Albania’s poor business environment and make attracting foreign investment difficult. Inward FDI has significantly increased in recent years as the government has embarked on an ambitious program to improve the business climate through fiscal and legislative reforms. Albania’s electricity supply is uneven despite upgraded transmission capacities with neighboring countries. Technical and non-technical losses in electricity – including theft and non-payment – continue to undermine the financial viability of the entire system, although the government has taken steps to stem non-technical losses and begin to upgrade the distribution grid. Also, with help from international donors, the government is taking steps to improve the poor national road and rail network, a long-standing barrier to sustained economic growth. The country will continue to face challenges from increasing public debt. Strong trade, remittance, and banking sector ties with Greece and Italy make Albania vulnerable to spillover effects of debt crises and weak growth in the euro zone.

LOCAL PROVIDERS

Fixed PSTN (local, national and international): 5

Cellular mobile: 4

MVNOs: 4

Licensed cable operators: 80

Cisco Certified Partners: 54

INCUMBENT OPERATOR

Even though the market has formally been liberalised since January 2005, Albtelecom remains by far the dominant operator in the fixed-line market, where the fixed-line penetration remains one of the lowest in Europe. The expected acquisition of the incumbent operator by foreign investors (particularly Greece’s OTE) mau enhance modernisation of the telecoms services in Albania. Albtelecom has been majority owned by CETEL Telekom, a Turkish consortium made up of Çalik Group and Turk Telekom, since 2007.

RELEVANT INTERNET EXCHANGE POINTS

* Albania Internet Exchange Point

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DATACENTERS IN ALBANIA

ITirana® Co-Location Center
Street “Perlat Rexhepi”, Nd. 10,
H. 11, Njësia Bashkiake Nr. 5,
1019 Tirana