AVAILABLE SERVICES IN BOSNIA-HERZEGOVINA

BroadbandDedicatedCloudProcurementOnsite InstallationManaged MaintenanceIPSEC VPNWIFI HotspotsField Services

Post-war reconstruction of the telecommunications network in Bosnia-Herzegovina was possible through an internationally sponsored program that produced sharp increases in fixed-line telephone availability. There has been slow progress toward increasing domestic competition with the creation of an independent regulatory body and assignment of new GSM license, although this process has been tainted with controversy about selection criteria.

DETAILS

Fixed-line penetration is now roughly 25%, whereas the number of mobile lines has been increasing rapidly and stands at roughly 80%. The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide almost full coverage. Their networks are being upgraded to support services based on HSPA technology and are expected to support broadband in rural areas in the near future. Approximately 68% of the population in Bosnia-Herzegovina are regular Internet users. Broadband connection speeds are increasing, with a growing number of lines now offering at least 8Mb/s.

KNOW OUR SERVICES

Please note that some of these services may not be available in this country. Check the row of icons on the left to know which services are currently available (green) or not.

BROADBAND

Being able to reliably communicate to anyone, anywhere, is becoming increasingly important to our personal and business lives. Our global broadband solutions are great for smaller offices, remote workers or as low cost backup solutions.

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DEDICATED

Our global Dedicated Internet Access (DIA) solutions are great for medium and large offices. DIA is a premium connectivity offering a high quality of service in more than 180 countries around the globe.

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CLOUD

Get perfect Cloud Internet Access with different levels of redundancy and never lose connectivity with your important data and services such as Office 365 or Google Apps. Speed up and secure your connection to the Cloud.

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PROCUREMENT

Being one point of contact for our clients, Brodynt provides consistent, high-quality ICT services regardless of the solution, place or time of service deployment.

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ONSITE INSTALLATION

Get global Onsite Installation of Cisco and other networking hardware brands. The customer does not need to have any technical skills. Our locally based certified engineers will perform the onsite installation.

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MANAGED MAINTENANCE

Forget about the hassle of dealing with multiple suppliers around the world. Our unique Global Managed Maintenance service will give you peace of mind by having a unique point of contact for managing all your networking maintenance.

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IPSEC VPN

Our IPSec VPN solutions are secure, reliable and optimized to easily deploy Hybrid MPLS WAN networks. We offer a flexible configuration as our VPN solutions can be fully adapted to our customer’s specific needs. Secured Internet Access provides cost effective VPN solutions over the public infrastructure as an Off-net/Backup solution to Private Network/MPLS services.

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WIFI HOT SPOTS

We deploy and manage public WiFi Hotspots with maximum flexibility, helping customers unify the management of their global WiFi network. Keep your corporate network safe and independent from your public WiFi network.

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FIELD SERVICE

Our network field services are monitored by our experienced team of engineers and outdoor local technical experts that are prepared for any requirement. We are always ready for the challenge.

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TELECOMS MARKET

The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide near-national coverage.
The Communications Regulatory Agency (the Agency) was founded on March 2nd of 2001 by merging the two existing regulatory authorities: the Independent Media Commission (IMC) and the Telecommunications Regulatory Agency (TRA). The Agency is a convergent regulator, or a regulator with combined powers, which emerged modeled on similar processes in European countries and reflecting the merging of technologies in the telecommunications and broadcasting.

BUSINESS ENVIRONMENT

Bosnia and Herzegovina is a complex state consisting of two entities, the Federation of Bosnia and Herzegovina, and the Srpska Republic. This state is regulated by the General Framework Agreement for peace in Bosnia and Herzegovina, an international agreement signed in Paris in 1995. After the Balkan war, Bosnia-Herzegovina made remarkable economic progress, but it was heavily affected by the 2008 crisis. A highly decentralized government hampers economic policy coordination and reform, while excessive bureaucracy and a segmented market discourage foreign investment. Future economic prosperity relies to a great extent on the country’s integration with the European Union. In preparation for eventual membership, the country has sought closer integration with the EU and adopted a range of commitments to political, economic, trade, and human rights reform.

LOCAL PROVIDERS

Fixed PSTN (local, national and international): 4 (BH Telecom, HT Mostar, Telekom Srpske, Telemach)

Cellular mobile: 3 (BH Mobile, m:tel Telekom Srpske, HT Eronet)

MVNOs: 3 (Haloo, Happy, Izimobil)

Licensed cable operators: 3 (BHB, ELTA-KABEL, Telemach)

Cisco Certified Partners: 136

INCUMBENT OPERATOR

In Bosnia-Herzegovina, the market is dominated by the three incumbent operators (BH Telecom, HT Mostar, and Telekom Srpske), which hold a combined market share of 99%. All three incumbents, although privatised in the early 2000s, are still partially owned by either the Federation of Bosnia-Herzegovina or, in the case of Telekom Srpske, by Telekom Srbija, the incumbent state-controlled operator in Serbia. These companies also provide mobile services through subsidiary brands.

RELEVANT INTERNET EXCHANGE POINTS

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Details

DATACENTERS IN BOSNIA-HERZEGOVINA

Connexit Ltd.
Alipasina street 2,
71000 Sarajevo