AVAILABLE SERVICES IN BOSNIA-HERZEGOVINA

BroadbandDedicatedCloudProcurementOnsite InstallationManaged MaintenanceIPSEC VPNWIFI HotspotsField Services

Bosnia and Herzegovina is a complex state consisting of two entities, the Federation of Bosnia and Herzegovina, and the Srpska Republic. This state is regulated by the General Framework Agreement for peace in Bosnia and Herzegovina, an international agreement signed in Paris in 1995. The rebuilding of the telecommunications network in Bosnia-Herzegovina after the Balkan war was possible through an internationally sponsored program that produced sharp increases in fixed-line telephone availability. The creation of an independent regulatory body helped to increase domestic competition and foster development.

KNOW OUR SERVICES

Please note that some of these services may not be available in this country. Check the row of icons on the left to know which services are currently available (green) or not.

BROADBAND

Being able to reliably communicate to anyone, anywhere, is becoming increasingly important to our personal and business lives. Our global broadband solutions are great for smaller offices, remote workers or as low cost backup solutions.

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DEDICATED

Our global Dedicated Internet Access (DIA) solutions are great for medium and large offices. DIA is a premium connectivity offering a high quality of service in more than 180 countries around the globe.

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CLOUD

Get perfect Cloud Internet Access with different levels of redundancy and never lose connectivity with your important data and services such as Office 365 or Google Apps. Speed up and secure your connection to the Cloud.

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PROCUREMENT

Being one point of contact for our clients, Brodynt provides consistent, high-quality ICT services regardless of the solution, place or time of service deployment.

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ONSITE INSTALLATION

Get global Onsite Installation of Cisco and other networking hardware brands. The customer does not need to have any technical skills. Our locally based certified engineers will perform the onsite installation.

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MANAGED MAINTENANCE

Forget about the hassle of dealing with multiple suppliers around the world. Our unique Global Managed Maintenance service will give you peace of mind by having a unique point of contact for managing all your networking maintenance.

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IPSEC VPN

Our IPSec VPN solutions are secure, reliable and optimized to easily deploy Hybrid MPLS WAN networks. We offer a flexible configuration as our VPN solutions can be fully adapted to our customer’s specific needs. Secured Internet Access provides cost effective VPN solutions over the public infrastructure as an Off-net/Backup solution to Private Network/MPLS services.

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WIFI HOT SPOTS

We deploy and manage public WiFi Hotspots with maximum flexibility, helping customers unify the management of their global WiFi network. Keep your corporate network safe and independent from your public WiFi network.

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FIELD SERVICE

Our network field services are monitored by our experienced team of engineers and outdoor local technical experts that are prepared for any requirement. We are always ready for the challenge.

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tech namebandwidthcontention ratioip rangerouteronsite installation
DIA1000Mb/1000Mb1:14 ip rangeIncludedIncluded
DIA1000Mb/1000Mb1:18 ip rangeIncludedIncluded
DIA500Mb/500Mb1:14 ip rangeIncludedIncluded
DIA500Mb/500Mb1:18 ip rangeIncludedIncluded
DIA200Mb/200Mb1:14 ip rangeIncludedIncluded
DIA200Mb/200Mb1:18 ip rangeIncludedIncluded
DIA100Mb/100Mb1:14 ip rangeIncludedIncluded
DIA100Mb/100Mb1:18 ip rangeIncludedIncluded
DIA50Mb/50Mb1:14 ip rangeIncludedIncluded
DIA50Mb/50Mb1:18 ip rangeIncludedIncluded
DIA20Mb/20Mb1:14 ip rangeIncludedIncluded
DIA20Mb/20Mb1:18 ip rangeIncludedIncluded
DIA10Mb/10Mb1:14 ip rangeIncludedIncluded
DIA10Mb/10Mb1:18 ip rangeIncludedIncluded
DIA4Mb/4Mb1:14 ip rangeIncludedIncluded
DIA4Mb/4Mb1:18 ip rangeIncludedIncluded
DIA2Mb/2Mb1:14 ip rangeIncludedIncluded
DIA2Mb/2Mb1:18 ip rangeIncludedIncluded

DETAILS

The Internet penetration rate was near 81% by the end of 2018. The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide almost full coverage. Their networks are being upgraded to support services based on HSPA technology and are expected to support broadband in rural areas in the near future. DSL and cable are the chief platforms for fixed-line connectivity,  although there is a small market presence of fibre broadband. As of 2018, rural areas still suffer from insufficient connectivity.

TELECOMS MARKET

The telecoms market in Bosnia-Herzegovina is divided in three zones, each with an incumbent telco. The largest operator is BH Telecom and is the dominant player overall, but Telekom Srpske has a strong presence in the Srpska Republic, whereas and HT Mostar focuses its operations on Herzegovina. These three incumbent operators control 99% of the market. The fixed-line broadband network is not as well developed, although investments made in mobile upgrades are facilitating broadband connectivity in the country to a greater extent than is common elsewhere in Europe. Internet services are available through the incumbents and a number of alternative operators. DSL and cable are the main platforms for fixed-line connectivity, while fibre broadband has a very limited market presence. The BH Communications Regulatory Agency was founded in 2001 by merging the two existing regulatory authorities. The agency is a regulator with combined powers, reflecting the merging of technologies in the telecommunications and broadcasting areas.

BUSINESS ENVIRONMENT

Bosnia and Herzegovina is a complex state consisting of two entities, the Federation of Bosnia and Herzegovina, and the Srpska Republic. This state is regulated by the General Framework Agreement for peace in Bosnia and Herzegovina, an international agreement signed in Paris in 1995. After the Balkan war, Bosnia-Herzegovina made remarkable economic progress, but it was heavily affected by the 2008 crisis. A highly decentralized government hampers economic policy coordination and reform, while excessive bureaucracy and a segmented market discourage foreign investment.

Bosnia and Herzegovina has a transitional economy with limited market reforms. The economy relies heavily on the export of metals, energy, textiles, and furniture as well as on remittances and foreign aid. A highly decentralized government hampers economic policy coordination and reform, while excessive bureaucracy and a segmented market discourage foreign investment. Bosnia and Herzegovina’s private sector is slowly growing, but foreign investment remains low. High unemployment is the most serious macroeconomic problem.

Bosnia and Herzegovina’s top economic priorities are: acceleration of integration into the EU, strengthening the fiscal system, public administration reform, and securing economic growth by fostering a dynamic, competitive private sector. In preparation for eventual EU membership, the country has sought closer integration with the EU and adopted a range of commitments to political, economic, trade, and human rights reform.

LOCAL PROVIDERS

Fixed PSTN (local, national and international): 4 (BH Telecom, HT Mostar, Telekom Srpske, Telemach)

Cellular mobile: 3 (BH Mobile, m:tel Telekom Srpske, HT Eronet)

MVNOs: 3 (Haloo, Happy, Izimobil)

Licensed cable operators: 3 (BHB, ELTA-KABEL, Telemach)

Cisco Certified Partners: 136

INCUMBENT OPERATOR

In Bosnia-Herzegovina, the market is dominated by the three incumbent operators (BH Telecom, HT Mostar, and Telekom Srpske), which hold a combined market share of 99%. All three incumbents, although privatised in the early 2000s, are still partially owned by either the Federation of Bosnia-Herzegovina or, in the case of Telekom Srpske, by Telekom Srbija, the incumbent state-controlled operator in Serbia. These companies also provide mobile services through subsidiary brands.

RELEVANT INTERNET EXCHANGE POINTS

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Details

DATACENTERS IN BOSNIA-HERZEGOVINA

Connexit Ltd.
Alipasina street 2,
71000 Sarajevo