South Africa’s telecom sector boasts the continent’s most advanced networks in terms of technology deployed and services provided. Under a converging regulatory regime, hundreds of alternative service providers are pushing into the market with converged services. The end of the incumbent’s monopoly on international submarine fibre optic cables has reduced the cost of telecommunication in South Africa dramatically. Three new cables have reached the country in the past few years despite regulatory hurdles. Key regulatory matters currently shaping the market include mergers and acquisitions, the licensing of WiMAX and LTE spectrum as well as digital dividend spectrum, the unbundling of the local loop (ULL, or LLU), and the reduction of interconnect charges.

tech namebandwidthcontention ratioip rangerouteronsite installation
3G/4G20Mb/5MbBest Effort4 ip rangeIncludedIncluded
3G/4G20Mb/5MbBest Effort8 ip rangeIncludedIncluded
DIA200Mb/200Mb1:14 ip rangeIncludedIncluded
DIA200Mb/200Mb1:18 ip rangeIncludedIncluded
DIA100Mb/100Mb1:14 ip rangeIncludedIncluded
DIA100Mb/100Mb1:18 ip rangeIncludedIncluded
DIA50Mb/50Mb1:14 ip rangeIncludedIncluded
DIA50Mb/50Mb1:18 ip rangeIncludedIncluded
DIA20Mb/20Mb1:14 ip rangeIncludedIncluded
DIA20Mb/20Mb1:18 ip rangeIncludedIncluded
DIA10Mb/10Mb1:14 ip rangeIncludedIncluded
DIA10Mb/10Mb1:18 ip rangeIncludedIncluded
FTTX100Mb/100MbBest Effort8 ip rangeIncludedIncluded
FTTX50Mb/50MbBest Effort8 ip rangeIncludedIncluded
FTTX10Mb/10MbBest Effort8 ip rangeIncludedIncluded
SDSL2Mb/2MbBest Effort4 ip rangeIncludedIncluded
SDSL2Mb/2MbBest Effort8 ip rangeIncludedIncluded
SDSL1Mb/1MbBest Effort4 ip rangeIncludedIncluded
SDSL1Mb/1MbBest Effort8 ip rangeIncludedIncluded


With a 56% Internet penetration rate by the end of 2019, South Africa is well above the continent’s average rate, but still far from the standards of technologically advanced countries. Combined fixed-line and mobile-cellular teledensity is roughly 140 telephones per 100 persons; it consists of carrier-equipped open-wire lines, coaxial cables, microwave radio relay links, fiber-optic cable, radiotelephone communication stations, and wireless local loops.


In a virtually saturated voice market, four mobile networks are competing for market share in the next growth wave, mobile broadband. Following years of delays with its licensing, the second fixed-line operator Neotel has gained market share in competition with the incumbent, Telkom. Although other sweeping liberalisation measures were also delayed by years, this has changed the country’s telecoms landscape fundamentally, and resulted in lower prices for consumers. The Independent Communications Authority of South Africa (ICASA) is the regulator for the South African communications, broadcasting and postal services sector.


South Africa is a middle-income, emerging market with an abundant supply of natural resources; well-developed financial, legal, communications, energy, and transport sectors; and a stock exchange that is Africa’s largest and among the top 20 in the world. Economic growth has decelerated in recent years, slowing to just 1.5% in 2014. Unemployment, poverty, and inequality – among the highest in the world – remain a challenge. Official unemployment is roughly 25% of the work force, and runs significantly higher among black youth. Even though the country’s modern infrastructure supports a relatively efficient distribution of goods to major urban centers throughout the region, unstable electricity supplies retard growth.

South Africa’s economic policy has focused on controlling inflation; however, the country faces structural constraints that also limit economic growth, such as skills shortages, declining global competitiveness and frequent work stoppages due to strike action. The current government faces growing pressure from urban constituencies to improve the delivery of basic services to low-income areas and to increase job growth.


Fixed PSTN (local, national and international)
Cellular mobile
Licensed cable operators
Cisco certified partners


Telkom SA SOC Ltd. is the dominant wireline and wireless telecommunications provider in South Africa, and operating in more than 38 countries across the African continent. Telkom was founded in 1991 and is now a semi-privatised, 39% state-owned company. Telkom is migrating its ADSL customers to 10Mbps (megabit per second) and 20Mbps fibre lines as part of the company’s strategy to build out a set of fibre-to-the-home offerings amid heavy competition from independent players.


  • CINX – Cape Town Internet Exchange
  • DINX – Durban Internet Exchange
  • JINX – Johannesburg Internet Exchange


RSAWEB Cape Town DC2
RSAWEB Internet Services
34 Bree Street
8001 Cape Town

Teraco Cape Town
Teraco Data Environments (Pty) Ltd
Great Westerford Building, Cnr. Dean Street and Main Road
7735 Cape Town

internet solutions Cape Town
Internet Solutions
34 Bree Street, 11th Floor
8001 Cape Town

Vox DataPro Cape Town
Vox Datapro
Colinton House, 1 Oakdale Road, 2nd Floor
7700 Newlands

internet solutions Durban
Internet Solutions
314/317 Umhlanga Rocks Drive, 2nd Floor
East Coast Radio Building
4319 Umhlanga, Durban

Teraco Durban
Teraco Data Environments (Pty) Ltd
Unit 9-11 Riverhorse Valley Park
4001 Durban

internet solutions Johannesburg
Internet Solutions
57 Sloane Street
2010 Bryanston

Imagine IPS
158 Jan Smuts
2121 Johannesburg

Teraco Johannesburg
Teraco Data Environments (Pty) Ltd
5 Brewery Street
1600 Johannesburg

internet solutions Johannesburg #2
Internet Solutions
158 Jan Smuts Avenue, 2nd Floor
2196 Johannesburg

MTN Johannesburg
MTN Business
113 Bowling Avenue
2191 Sandton

Neotel Data Center
44 Old Pretoria Road
0 Midrand

Vox DataPro Johannesburg
Vox Datapro
Rutherford Estate, 1 Scott Street, Block D
2090 Waverley

BCX Midrand
Business Connexion
International Business Gateway, Cnr New Road and 6th Road
0 Midrand

Vodacom Johannesburg
Vodacom Business
82 Vodacom Boulevard
0 Midrand

Telemedia Rivonia Teleport
Telemedia (PTY) LTD
17, 9th Avenue, Rivonia
2128 Johannesburg

New Telco South Africa
New Telco South Africa
Corner Alexandra avenue and 2nd road
1685 Midrand

internet solutions Port Elizabeth
Internet Solutions
0 Port Elizabeth

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