Top-notch technicians may now be sent anywhere in the world to work onsite and perform, from easy tasks like connecting cables, to more complex deployments. This flexible service is ideal for LAN migrations or for support issues that you can’t solve on your own.
Rather than wasting your valuable time and resources, focus on your core business and leave Brodynt in charge of your networking needs.
Our remote hands engineer service will deal with any kind of technical issues, from cabling to equipment connection compatibility, remote testing, and troubleshooting. You can have direct contact with our field engineers to remotely guide them through the necessary steps. Use our field services as if you had your own “global virtual team”, ready and available in short notice, according to your schedule or urgency.
Unsure whether you need field services or not? The following list includes some situations where this service may be useful for you:
- Do you need an onsite technician to perform a site survey and share its results?
- Are you in need of an urgent work onsite involving the install of a missing cable or replacement a faulty one?
- Do you require a technician to be dispatched at your convenience to act as your own remote eyes and hands onsite?
- Do you need a qualified technician to perform some highly skilled tests onsite and provide technical feedback?
We work with thousands of local Field Engineers and our coverage reaches most countries around the world. The closest engineers to each location who are eligible for their qualifications, from generic technical skills to advanced CCNA/CCNP and other premium certifications, would then be selected to implement the task and sent in a matter of hours. We have the right solution for every scenario to get you fully covered.
Field services are regularly available during weekday business hours but we can also accommodate other time requirements when needed. Please contact us and tell us about your specific needs if you may require a remote hands service urgently out of business hours or during weekends.